This is a translation. In case of differences, the Dutch text prevails. Lees de Nederlandse tekst
Legal documents
Transparency belongs with a service to which you entrust your data. This page contains all legal documents that are relevant to our business customers: the General Terms and Conditions, the Data Processing Agreement (DPA) and the current overview of sub-processors. All documents are publicly available, permanently linked and written under Dutch law.
The General Terms and Conditions use the NLdigital Terms and Conditions as a basis. The Data Processing Agreement is a draft version based on Article 28 GDPR and has not yet been legally reviewed for signing. Do you have a question or need a tailor-made version? Contact our legal team. The policy for reporting a vulnerability is also available in English: Vulnerability disclosure.
General Terms and Conditions
The terms and conditions that apply to all business agreements with Noveu Solutions: SaaS, hosting, mail, NoveuFlow, managed IT and AI services.
Data Processing Agreement
The Data Processing Agreement based on Article 28 GDPR, as a draft version: governs the processing of personal data, security (TOMs), data breach notification, audit and return.
Sub-processors
The current public overview of all third parties that Noveu engages for the processing of data, including location, role and safeguards.
Report a vulnerability
How to report a security issue responsibly: what falls under the policy, what you can expect from us and the safe harbor following the NCSC guideline.
Legal questions or a custom version?
Do you have a question about a clause, would you like a signed version for your records or a customised DPA for your sector (healthcare, government, financial)? Our legal team is happy to help. Response within one working day.