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Open standards

Getting started and leaving again,
through open standards.

You do not choose a workplace lightly. You want to know in advance how you get in, and how you leave again if it does not suit you. Here you can read how you work with open protocols.

Request a pilot →What you take with you
What works today

Your apps talk to Noveu
in languages everyone speaks.

An open standard is an agreement that any supplier can follow. That way your mail does not depend on our app, and you can take it to another one.

  • IMAP and SMTP

    Mail

    You set up a mail program with IMAP and SMTP and an app password from your workspace (beta). IMAP runs via port 993, SMTP via port 587. You sign in with your account password. If MFA is on, you create an app password.

    Set up mail →

  • CalDAV and CardDAV

    Calendar and contacts

    Your calendar and address book also work in an app that speaks CalDAV and CardDAV. For that you create an app password that is also allowed to use calendar and contacts.

  • OpenID Connect

    Signing in

    You sign in with one Noveu login, through the open standard OpenID Connect.

  • iCalendar (.ics)

    Moving your calendar

    You move an existing calendar over as an .ics file. In the same way you get it out again.

  • vCard and CSV

    Importing contacts

    You import your address book from a vCard or CSV file.

  • DOCX and PDF

    Documents

    You start a document from a Word file and export it again as DOCX or PDF.

    Working with documents →

Getting started

This is how you get in,
and this is what you bring.

  1. You request a pilot

    That goes through the access form. We then set up your workplace personally for you.

  2. Mail transfer via IMAP

    We are building mail transfer via IMAP (in development).

  3. Importing calendar and contacts

    Import your calendar as an .ics file and your contacts from vCard or CSV.

Coming from Microsoft 365? On Noveu alongside Microsoft 365 you can see per component what you do and do not have after the switch.

The pilot

After 30 days
you choose.

A pilot lasts 30 days.

Continue

You switch to a paid subscription. You then cancel it at the end of the current month, without a notice period.

Close with an export

You take your mail, calendar and documents with you in open formats. Below you can read how, per part.

What a subscription costs per month is on the pricing page. How the subscriptions and bundles work is explained in the pricing overview.

Leaving

What you take with you
when you leave.

There is no long-term contract. Below you can read how you take your data with you.

  • MailPossible today

    Copy your messages via IMAP to local folders in your mail app. Only connecting is not a backup.

  • CalendarPossible today

    Export it as an .ics file.

  • DocumentsPossible today

    Export them as DOCX or PDF.

  • FilesPossible today

    Download them one by one.

  • InvoicesPossible today

    Download them as PDF in the customer portal.

Also read how to cancel and the data processing agreement.

Later

Switching later:
this is how you take your data with you.

The central government is working on its own digital working environment. In July 2026, the Interdepartementale Commissie Bedrijfsvoering Rijksdienst (ICBR) tasked SSC-ICT, DICTU and DUO-ICT with jointly developing a standardised and more sovereign digital working environment for the central government. In doing so, they build on existing initiatives, such as MijnBureau and the Digitaal Autonome Werkomgeving Overheid (DAWO).

Source: news item from SSC-ICT (in Dutch), 6 August 2026.

Noveu is for municipalities, healthcare, education, implementing agencies and suppliers to the government. Available on request, in a pilot of 30 days. You do not set up servers yourself for this.

If you later switch to another workplace, including one from the government, you take your mail with you via IMAP, your calendar as an .ics file and your documents as DOCX or PDF. You download files one by one.

More about Noveu for the public sector, and about what a sovereign cloud is and is not.

Your data

Where your data is stored,
and who sits at the edge.

Your data and backups are stored in a Hetzner data centre in Falkenstein, Germany. Cloudflare, Inc. (US) sits at the edge of the network, for DNS, CDN, DDoS protection and TLS. Traffic to Noveu is encrypted with TLS 1.2 or higher.

When AI is used, we bring in Mistral AI, a French company; according to Mistral, that data is stored in the EU by default. Payments run through Stripe (Ireland).

All parties with their role and country are on the list of sub-processors.

Frequently asked questions

Questions about switching

Can I keep using Outlook?

You set up a mail program with IMAP and SMTP and an app password from your workspace (beta). You use your calendar and contacts in the workplace in your browser, or in an app that speaks CalDAV and CardDAV.

What happens after the 30-day pilot?

After the pilot you choose: you switch to a paid subscription, or you close and take your mail, calendar and documents with you.

How long am I tied to a subscription?

You cancel your monthly subscription at the end of the current month, without a notice period. There is no long-term contract.

What if we later move to another workplace, for example one from the government?

Then you take your mail with you via IMAP, your calendar as .ics and documents as DOCX or PDF. You download files one by one. There is no long-term contract holding you back.

Try it with your own team,
and decide afterwards.

You request the pilot through the access form. We then contact you to set up your workplace.

Request a pilot →Noveu for the public sector