Set up mail on your devices

Step by step

1. 01

   First: create an app password in your workplace

   In your workplace, go to Settings and then Mail (Instellingen, Mail): app.noveu.eu/instellingen/mail. Create a separate app password per device and use it in your mail program instead of your normal password. Do you also want your calendar and contacts on the device? Then under Access of this password (Toegang van dit wachtwoord) choose the option Mail, calendar and contacts (Mail, agenda en contacten). With Mail only (Alleen mail), calendar and contacts do not work. If you lose a device, you only revoke that password. Are you choosing the Apple profile on an iPhone, iPad or Mac? Then skip this step: you create the password in the next step, with the profile.
2. 02

   iPhone or iPad: add an IMAP account

   For an iPhone or iPad there is the Apple profile: in your workplace, under Settings and then Mail, choose the button Set up Apple profile (Apple-profiel instellen). There you create the app password for this device and then download the installation profile. Install it within eight minutes, otherwise iOS removes it again: open the Settings app, tap Profile Downloaded, then Install at the top right, and follow the steps on the screen. The profile is meant to set up your mail in one go, together with your calendar and, with the Werkplek, your contacts. It asks for the app password during installation. Does it not work with the profile, or do you prefer to do it by hand? Then first create an app password as in the previous step and go to Settings → Apps → Mail. Under the accounts, choose Add Account, then Add Other Account and Mail Account. On iOS 18 this is called Other and Add Mail Account, and before iOS 18 Mail, Calendar and Contacts are directly under Settings. Enter your name, email address and the app password and choose IMAP. For the servers, use the values from the table below. You then add your calendar separately. Under Settings → Apps → Calendar, choose Add Account under the accounts, then Other or Add Other Account, and add a CalDAV account. With the Werkplek you do the same under Contacts with a CardDAV account. For each account, enter server mail.noveu.eu, your email address as the user name and the app password.
3. 03

   Android: add an IMAP account

   Open Gmail or the standard mail app, choose Add account, then Other (IMAP). Enter your email address and the app password. At the server step, use the values from the table below. For your calendar, and with the Werkplek also your contacts, install DAVx5, choose Login with URL and user name and enter the address for calendar and contacts that your workplace shows when you create the app password, with your email address and the app password.
4. 04

   macOS Mail: Mail → Accounts → Other Mail Account

   For a Mac, too, the Apple profile from your workplace is meant to set everything up in one go. If it does not work with the profile, do it by hand. By hand, you first create an app password as in the first step and then enter your name, email address and that app password. macOS often finds the servers itself. If it does not, use the IMAP and SMTP values below. You then add your calendar separately, in System Settings → Internet Accounts → Add Account → Add Other Account: a CalDAV account, with server mail.noveu.eu, your email address as the user name and the same app password. With the Werkplek you add a CardDAV account there in the same way for your contacts.
5. 05

   Windows: Outlook

   In classic Outlook: File → Add Account, enter your email address and choose Advanced options → Let me set up my account manually. For the account type, choose IMAP, not POP, and use the values from the table and the app password. In the new Outlook: View → View settings → Accounts → Your accounts, and then under Email accounts Add account. Enter your email address, choose Continue and enter the app password. If Outlook suggests POP, choose IMAP. If Outlook asks for the server details, use the values from the table. Outlook does not use CalDAV or CardDAV; only your mail works there.
6. 06

   Thunderbird: add an existing mail account

   Enter your name, email address and the app password. If Thunderbird offers several types of account, choose IMAP, not POP. If Thunderbird does not find the server itself, choose Configure manually with the values from the table. For your calendar, choose New Calendar, then On the Network, with the address for calendar and contacts from your workplace. With the Werkplek, for your contacts you choose New CardDAV Address Book with the same address.
7. 07

   Webmail: straight in your browser

   You can always go to webmail.noveu.eu for your mail and your calendar. Signing in works with your normal Noveu account. You set up mail filters here, under Mail rules (Mailregels) in the webmail settings.

Protocols and webmail

These protocols and programs work with Noveu mail:

IMAP, SMTP and CalDAV settings

Use these values for every manual setup. All traffic is encrypted with TLS.

The address for calendar and contacts belongs to your own mailbox. Your workplace shows it when you create the app password, in the table Server settings (Serverinstellingen).