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Set up two-step verification (MFA)

With two-step verification (MFA) you sign in with your password and with a second step, such as a code from an authenticator app or a security key. That way someone with only your password still has no access. You turn it on in the workplace under Account and Security and complete the setup on login.noveu.eu. Below are the steps, the choices you see and what you keep afterwards.
Set up two-step verification

Step by step

  1. Open Account and then Security

    If you are signed in to the workplace, go to app.noveu.eu/account/beveiliging. The page is called Security (Beveiliging), with the text: Your sign-in and second factor. You make changes securely on login.noveu.eu. Under Sign in (Aanmelden) are the rows Password, Two-step verification, Passkeys, Recovery codes and Sessions (Wachtwoord, Tweestapsverificatie, Passkeys, Herstelcodes, Sessies).

  2. Choose Set up two-step verification

    The Two-step verification row has the explanation: A code from an app or a key next to your password. Choose the action Set up two-step verification (Tweestapsverificatie instellen), or the button Manage security (Beveiliging beheren) at the top. You go to login.noveu.eu, in the same tab. If you first see the request to confirm your email address with a code there, do that: it is needed before you add an extra sign-in method.

  3. Choose a second factor

    The screen Set up two-step verification says: Choose one of the second factors below. Which choices you see depends on what has been turned on for your organisation. They may be Authenticator app, Security key (U2F), Code by email and Code by SMS. Email and SMS only appear if your email address or phone number has been confirmed. If no second factor is available, it says: No second factor available to set up.

  4. Authenticator app: scan the QR code

    If you choose the Authenticator app, it says: Scan the QR code with your authenticator app. If scanning does not work, go manually to the URL shown. Your app then shows a six-digit code. Enter it in the Code field and choose Continue (Doorgaan).

  5. Security key, email or SMS

    With Security key (U2F) you set up a device as a second factor and follow the instructions of the browser. With Code by email it says: Enter your email address to receive a code by email. With Code by SMS you enter your phone number and receive the code by SMS. Then confirm with Continue.

  6. Skip or not

    The screen sometimes shows the button Skip (Overslaan). It only appears if your organisation allows it. If it is not there, you have to choose a second factor to continue. If you choose Skip, you can still set up the second step later via the same route.

  7. Keep recovery codes

    Go back to Account and Security, to View recovery codes (Herstelcodes bekijken) in the Recovery codes row, and choose Generate recovery codes (Herstelcodes genereren). You see the codes only once. Copy them with Copy all (Alles kopiëren), or choose Download .txt, and keep them in a password manager or on paper. Confirm with I have saved them (Ik heb ze opgeslagen). If you create a new set later, the old ones expire.

  8. Test the sign-in

    Sign out and sign in again on login.noveu.eu. After your password, the Two-step verification screen asks for your code. If that works, the setup is done.

Which method do I choose?

Authenticator app: a six-digit code that keeps changing. Works with any app that supports this, even without mobile reception. A good first choice.

Security key: a physical key that you plug into the device or hold against it. This is the strongest choice, but you need to have the key with you.

Code by email or SMS: a code that is sent to your address or number. Handy, but you then depend on your mailbox or your phone number.

Passkey: a sign-in method on your device, with your fingerprint, face or screen lock. You turn it on separately in the Passkeys row, with the action Add passkey (Passkey toevoegen). See Set up and use passkeys.

If it does not work

Sign in again to add a sign-in method

For a new sign-in method or a password change, your last sign-in with password, passkey, authenticator or an external provider must not be older than five minutes. Sign in and start again straight away.

My mail program does not ask for a code

A mail program such as Outlook or Thunderbird cannot show a second step. Use an app password from the workplace there, under Settings and Mail, as described in Mail is not working: what to do.

Related articles

Lost your phone or code?

Use a recovery code. The steps are in Lost your MFA code or phone.
Go to security settings →