Working with Noveu
Working with Noveu as an IT service provider or MSP: an introduction and arrangements that suit your customers.
Overview
Are you an IT service provider or MSP and do you want to help your customers with digital sovereignty? Get in touch to discuss a partnership.
Onboarding
We start with an introductory meeting. We agree on the further steps per partner.
Leads
We make agreements about leads per partner.
Support for partners
For partners, we record the agreements per partner. For the Werkplek and Mail plans of your customers, the SLA at noveu.eu/legal/sla applies. That means AI chat support 24/7, email on working days via support@noveu.eu, and a first response according to the support ladder in the SLA. We record additional support agreements in a written agreement.
Contact
- Questions: support@noveu.eu
- Sign up: noveu.eu/en/partners
Read more
- BlogFrom Microsoft 365 to Noveu in six stepsFor the IT administrator or IT partner who carries out the move.
- ReferenceThe migration playbookThe principles and the phasing of a move to Noveu, with as little disruption as possible.
What is your next step?
Want to know what this looks like for your organisation? See how Noveu approaches it, or schedule a conversation.