Upload, share and restore files
Step by step
Open Files and look around
Open Files in your workplace. The start of your files is called My files (Mijn bestanden). Next to it are the views Recent, Shared and Trash (Recent, Gedeeld, Prullenbak).Create a folder if needed
Choose New folder (Nieuwe map) and give the folder a name. A folder helps you organise your files, but it is not required: you can also upload directly in My files. If you want to upload into a folder, open that folder first.Upload a file
Drag a file onto the list, or choose one from your computer. If the list is empty, it says: Drag a file here or choose one from your computer. You can also create a folder. The default limit is 100 MB per file. If a file is too large, the message ends with: failed: the file is too large (mislukt: het bestand is te groot).Share a file with colleagues
Choose Share (Delen) next to the file. The window is called Share and has two tabs: People and Link (Personen, Link). On People you search for a colleague in the field Search for a colleague (Zoek een collega) and choose a role. Under Has access (Heeft toegang) you see who can already access it; if it says Only you (Alleen jij), you have not shared it with anyone yet. For each person you can revoke the access again.Share a file with a link
In the same window, choose the Link tab. Choose how long the link is valid: 1 day, 1 week or 30 days. Choose Copy link (Link kopiëren); the button then says Link copied. Under Active links (Actieve links) are the links that work now, each with a button to revoke it. Anyone with the link can download the file until the link expires.Restore a deleted file
Open the Trash. It says: Deleted files appear here and can be restored for 30 days. Choose the option to restore the file. After those 30 days, the file is permanently erased by a task that runs at night; after that it is gone.View the details of a file
Open a file to see the details. There you can download, move, rename and delete it. If the file has more than one version, there is also the field Versions (Versies) with the number. If the file has one version, that field is missing. In the activity you read lines such as New version, Version restored, Restored and Shared (Nieuwe versie, Versie hersteld, Hersteld, Gedeeld).
If it does not work
Upload failed: the file is too large
A file has a maximum size; the default limit is 100 MB per file. Above that, the server rejects the file and the message ends with: failed: the file is too large. Make the file smaller, or split it into parts.
I cannot upload
You upload in My files and in your folders. Go to My files or open a folder, and try again there.
I cannot find my colleague under Share
If it says No colleague found in this organisation, or No colleague found (Geen collega gevonden in deze organisatie, Geen collega gevonden), check the spelling and whether the colleague belongs to your organisation. Have the colleague sign in first and then share the file.
Creating or revoking a link failed
The message reads Creating link failed or Revoking link failed (Link aanmaken mislukt, Link intrekken mislukt). Try once more. If the message persists, open a support ticket and mention the file and the time.
Restore failed
If it says Restore failed: this file has already been restored (Herstellen mislukt: dit bestand is al teruggezet), the file was already back, for example because of a colleague or in another window. The list has then been refreshed. If it only says Restore failed, try once more.
Related articles
- Documents for when you want to write a text instead of storing a file.
- Notes for short notes next to your files.
- Create a support ticket if you cannot work it out yourself.