Skip to content
Log in
NLENDE
Request accessAccess Menu
← Back to Help & Documentation
Workplace

Messages: chat within your workplace

Messages (Berichten) is the chat environment in Noveu Werkplek. You have a conversation with one colleague, in a private group or in an open channel around a topic, and you send files along without leaving the workplace. Below is how you start a conversation, write and format a message, react to it, pin it and search in it.
Status: beta. Messages is available to members of an organisation.
Open your workplace

Step by step

  1. Open Messages

    Choose Messages (Berichten) in the workplace menu, or go to app.noveu.eu/berichten. On the left is the list of your conversations, divided into Channels and Direct messages (Kanalen, Directe berichten). Select a conversation to read it. If there is nothing yet, it says: There is no channel or direct conversation yet. Start one.

  2. Start a conversation

    Choose New conversation (Nieuw gesprek). You choose between Direct (a conversation with a colleague), Group (private, only for the people you add) and Channel (an open space around a topic) (Direct, Groep, Kanaal). For Direct, you choose the colleague under With whom? (Met wie?) and choose Start conversation (Start gesprek). For a group or channel, you give a name, for example Project team, choose the participants under Who is taking part? (Wie doen er mee?) and choose Create group or Create channel (Maak groep, Maak kanaal).

  3. Write a message

    Type in the box Write a message (Schrijf een bericht). Enter sends, Shift and Enter start a new line. The button Send message (Bericht versturen) does the same. If you select your text, the bar Formatting for the selection appears with Bold, Italic, Code and Link.

  4. Add a file or emoji

    Choose Add file (Bestand toevoegen) to send a file along. You see a chosen attachment below the box, and with Remove attachment (Bijlage verwijderen) you remove it before you send. With Add emoji (Emoji toevoegen) you open the emoji picker.

  5. React to a message

    Hover over a message to see the actions. React with an emoji, choose Reply with quote (Antwoorden met citaat) to quote the message, or choose Reply in a thread (Antwoorden in een draad) to start a separate thread. A thread opens in the side panel, where you reply under Reply in this thread (Reageer in deze draad).

  6. Pin a message

    Choose Pin (Vastpinnen) on a message to keep it in view and Unpin (Losmaken) to remove it again. In the header of the conversation, Pinned messages (Vastgepinde berichten) opens the list, with the number of items. Who may unpin a message depends on your role in the conversation.

  7. Search in a conversation

    Use Search in this conversation (Zoeken in dit gesprek) in the header. You get the matches with the number of messages, and with Go to message (Ga naar bericht) you jump to it. If it says that only the loaded part has been searched, scroll back to load more or try another word.

  8. Edit or delete your own message

    Your own messages also have Edit and Delete (Bewerken, Verwijderen). Delete first asks for confirmation; a deleted message then appears as Message deleted (Bericht verwijderd) in the list of pinned messages, if it was pinned.

If it does not work

The conversation has not started

It says: The conversation has not started. Try again. For a group or channel, the message reads: The channel has not been created or The group has not been created, with the hint to check the name. Choose another name and try again.

You cannot post here

Below the conversation it then says: You only have read rights in this conversation, or: This conversation has been archived. In both cases you can read but not write. Ask an administrator of the conversation to give you more rights.

No connection to the messaging service

If it says No connection to the messaging service (Geen verbinding met de berichtendienst), refresh the page. If it stays that way, check status.noveu.eu and then open a support ticket.

Back to Start from a guest account

As a guest, choose Back to Start (Terug naar Start) to open your files and documents.

Related articles

Do you work a lot with external parties?

Share files with colleagues, each with a role.
Go to Files →