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Getting started

Getting started with your Noveu Werkplek

Welcome to Noveu Werkplek. In this article you go through your first sign-in, your first choices for a password or passkey, your profile, a second sign-in step and your mail. Each step names the screen and the button you end up at, and refers to the full guide if there is one.
Sign in to your workplace

Step by step

  1. Sign in via login.noveu.eu

    Open login.noveu.eu. The screen says Welcome back! (Welkom terug!) and asks you to enter your email address under Login name (Inlognaam); if you have a passkey, the screen signs you in with it. Choose Continue (Doorgaan) and then enter your password. Not working, or do you keep coming back to the same screen? See Login loop or "wrong password".
  2. Activate your account after an invitation

    Have you received an invitation? Then use the email address at which you received it. You confirm the address with a code from the email, and then you see Welcome to Noveu (Welkom bij Noveu) with the question: Choose a password to activate your account. The screen may also offer to set up a passkey, with your fingerprint, face or screen lock. That is recommended, but you can also do it later with the button Later, continue with password and authenticator app (Later, ga verder met wachtwoord en authenticator-app).
  3. Check your profile

    Go to app.noveu.eu/account/profiel. Under Name and photo (Naam en foto) you enter First name and Last name. Under Language and time zone (Taal en tijdzone) you choose your Language and Time zone; that determines the times in your calendar and in notifications. Under Display (Weergave) you choose the density of lists, Normal or Compact. Save your changes with Save (Opslaan).
  4. Set up two-step verification

    Go to Account and Security (Beveiliging) and choose Set up two-step verification (Tweestapsverificatie instellen). The steps are in the MFA guide. Also create a set of recovery codes and keep them somewhere other than your phone.
  5. Set up your mail on your devices

    In webmail there is nothing to set up. For a mail program or phone, follow Set up mail. For that you create an app password in the workplace under Settings and Mail (Instellingen, Mail), with the name of the device.
  6. Explore the workplace

    In the workplace menu you find, among other things, Dashboard, Mail, Files, Calendar, Contacts, Documents, Forms and Messages (Bestanden, Agenda, Contacten, Documenten, Formulieren, Berichten). Which parts you see depends on your role: a guest account, for example, does not see Messages. With the shortcut Ctrl+K or Cmd+K you open the search function, titled Search the workplace (Zoeken in de werkplek), which you use to search in documents, files and forms.

Help per feature

If it does not work

User not found (Gebruiker niet gevonden)

Check that you are using the address at which you received the invitation. Registering without an invitation is only possible if your workspace allows it; otherwise ask your administrator for an invitation.

I do not see a feature

That is usually due to your role. A guest account has no Messages and no Notes. Ask your administrator which role you have.

Related articles

Ready for the next step?

View the guide per workplace feature or fine-tune your security further.
Set up MFA →